Question: A hotel is considering changing its waiting line system. In the current system, hotel guests divide themselves equally between the lines that form in front

A hotel is considering changing its waiting line system. In the current system, hotel guests divide themselves equally between the lines that form in front of 4 hotel clerks. The manager is considering having hotel guests wait in one line and then proceeding to the next available clerk. If average service time is 10 minutes and the average number of arrivals per hour is 12 guests, explain which system results in the lowest customer waiting time.

Need to identify lamda and mu

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!