A)

How many major categories is defined by The General Agreement on Tariffs and Trade (GATT)?

Group of answer choices

12

22

10

10

B)

Research and development (R&D) investment is mainly associated with the manufacturing sector.

Group of answer choices

True

False

C)

Service companies refer to their products, which are produced and delivered to the customer as the service product.

Group of answer choices

True

False

D)

Managing innovation and new service development is challenging because of the diverse nature of service sectors and the many categories of services.

Group of answer choices

True

False

E)

The servicescape has how many dimensions?

Group of answer choices

3

2

4

5