Question: a . How much is the BINUS University help desk utilization? b . Probability that there are no students in the system? c . Average

a. How much is the BINUS University help desk utilization?
b. Probability that there are no students in the system?
c. Average number of students waiting in queue?
d. The average length of time students are in the queue?
e. The average length of time students has been in the campus service system?

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