a$.$ Identify $($with a brief label$)$ all the user stories and write out at least one of them for each of the following personas in the context of this narrative:

$$ a$.$ One$-$time customer

$$ b$.$ Long$-$term customer

$$ c$.$ Facility representative

$$ b$.$ For each of the user stories, develop wireframe$($s$)$ that illustrate the key elements of the process the user will follow to achieve her$/$his goal$($s$)$ within the context of the user story. Illustrate the key navigation options between the wireframes.

$$ c$.$ For each user story, select one wireframe and expand it to a mock$-$up by including the key controls and sample data.