Question: (a) Informed by this week's lecture materials, based on your interactions with a company (e.g., Amazon, a local restaurant, your doctor's office, and your school

(a) Informed by this week's lecture materials, based on your interactions with a company (e.g., Amazon, a local restaurant, your doctor's office, and your school or workplace), identify and justify an opportunity for an organizational change that would enhance the firm's performance/operations in an area of interest. Next, employ Kotter's 8-stage model to create and propose a general plan for implementing this change.

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