Question 1: (a) Informed by this week's lecture materials, based on your interactions with a company (e.g., Amazon, a local restaurant, your doctor's office, and your school or workplace), identify and justify an opportunity for an organizational change that would enhance the firm's performance/operations in an area of interest. Next, employ Kotter's 8-stage model to create and propose a general plan for implementing this change.

Question 2: As you are aware, a significant amount of time and effort was dedicated to designing this course, creating original and applicable contents that help to transition from theory to practice, and making sure that the lecture materials would equip you with trending knowledge areas, skill sets, and best practices that collectively translate into the requirements of high-demand jobs in the modern era. With this note, please briefly elaborate on this course's strengths and areas for improvement (i.e., what you liked and didn't like). Also, please tell us how you learn more effectively within an online platform/environment so that we could better customize our structure and contents to meet your needs/expectations. Your feedback is very valuable to us