Question: A ________ is a chart that indicates how frequently each type of defect occurs, ordered from the most frequent to the least frequent. A) lean

A ________ is a chart that indicates how frequently each type of defect occurs, ordered from the most frequent to the least frequent. A) lean production B) quality C) chart D) pareto diagram E) linear

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Th ey might question my complaint, and I would need to defend myself.

Most of the time they get it right. It was just this one situation they messed up.

What systems are in place to capture customer complaints that staff hear? What are all the different methods you have in place to gather customer feedback?