A _________ is an excellent way to transform those values into employees' ethical behavior. Question 16 options: Training Credo Audit Question 17 (1 point) Employees, as well as the community, respond _________ to an employer who actively supports the community in which it operates. Question 17 options: Individually Negatively Positively Question 18 (1 point) Socially responsible businesses provide customers with a __________ for resolving complaints about products and services. Question 18 options: Help Challenge Mechanism Question 19 (1 point) To avoid ethical problems, a business owner should establish a clear policy for ________ employees' communications and establish guidelines for the proper use of the company's communication technology. Question 19 options: Improving Motivating Monitoring Question 20 (1 point) Making diversity _________ in the organization is one of the best ways to manage diversity. Question 20 options: A Core value A resource A weapon