A key aspect of __________ involves clarifying goals by determining exactly what a decision should accomplish.

a. evaluation of solutions

b. implementation of solutions

c. defining objectives

d. generation of solutions

e. choosing a preferred solution

Bottom-up change is when_______.

a. comes from senior management.

b. comes from any and all parts of the organization.

c. respond to events as or after they occur.

d. aligns the organization with anticipated future challenges

e. none of the above

From the perspective of Porters five forces mode, a(n) __________ is one in which intense rivalry already exists among competitors, there are substantial threats in terms of new competitors and substitute products, and suppliers and buyers are very powerful in bargaining over prices and quality.

a. Attractive industry.

b. Unattractive industry.

c. Competitive industry.

d. Noncompetitive industry.

e. Normal industry.