A knowledge management system should help an organization:

	a.	promote automated downloads of data on product pricing and availability.
	b.	provide inventory status and inventory forecasts.
	c.	capture, store, process, and display information in a geographic context.
	d.	increase revenue by reducing the delivery time for products and services.

q5,

The _____ aspect of a group support system (GSS) reduces communication barriers and introduces order and efficiency into situations that are inherently unsystematic and inefficient.

	a.	extension
	b.	evaluation
	c.	intervention
	d.	decentralization

q6,

During the implementation phase of the systems development life cycle (SDLC), _____.

	a.	analysts define the organizational problem and generate alternatives for solving it
	b.	the proposed solution is transferred from paper to action, and a team configures the system and procures components for it
	c.	analysts choose the solution that is the most realistic and offers the highest payoff for the organization
	d.	a team assesses how a system is working and takes steps to keep the system up and running

q7,

With the _____ approach, an organization chooses an outsourcing company in any part of the world, as long as it can provide the needed services.

	a.	inshore outsourcing
	b.	onshore outsourcing
	c.	nearshore outsourcing
	d.	offshore outsourcing