Question: A large retail organisation previously divided work among its four employee benefits staff into distinct specialisations. One person answered all questions about superannuation, another answered

A large retail organisation previously divided work among its four employee benefits staff into distinct specialisations. One person answered all questions about superannuation, another answered all questions about holiday leave, and so on. These jobs were recently restructured so that each employee benefits person answers all questions for employees in a particular geographic area. For example, one staff member is responsible for all employee benefits inquiries from anyone in a particular geographic region. This job restructuring is an example of: A: job specialisation B: job enrichment C: job rotation D: scientific management

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