A large retail organization previously divided work among its four employee benefits staff into distinct specializations. One person answered all questions about superannuation $($pension plans$),$ another answered all questions about various forms of paid time off $($e$.$g$.$ vacations$),$ and so on$.$ These jobs were recently restructured so that each employee benefits person answers all questions for people in a particular geographic area. For example, one staff member is responsible for all employee benefits inquiries from anyone in a particular geographic region.

This restructuring most likely increased each employee's $\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.$