Question: A large retail organization previously divided work among its four employee - benefits staff into distinct specializations. One person answered all questions about pension plans,

A large retail organization previously divided work among its four employee-benefits staff into distinct specializations. One person answered all questions about pension plans, another answered all questions about various forms of paid time off (e.g. vacations), and so on. These jobs were recently restructured so that each benefits staff will answer all questions from people in a particular geographic area. This job restructuring is an example of. a. Self-leadership b. Job specialization. c. Scientific management d. Job rotation e. Job enlargement

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