Question: A leading bank wants to develop a customer segmentation to give promotional offers to its customers. They collected a sample that summarizes the activities of
A leading bank wants to develop a customer segmentation to give promotional offers to its customers. They collected a sample that summarizes the activities of users during the past few months. You are given the task to identify the segments based on credit card usage.
1.1Read the data and do exploratory data analysis. Describe the data briefly.
1.2Do you think scaling is necessary for clustering in this case? Justify
1.3Apply hierarchical clustering to scaled data. Identify the number of optimum clusters using Dendrogram and briefly describe them
1.4Apply K-Means clustering on scaled data and determine optimum clusters. Apply elbow curve and silhouette score.
1.5Describe cluster profiles for the clusters defined. Recommend different promotional strategies for different clusters.
spending advance_payments probability_of_full_payment current_balance credit_limit min_payment_amt max_spent_in_single_shopping
19.94 16.92 0.8752 6.675 3.763 3.252 6.55
15.99 14.89 0.9064 5.363 3.582 3.336 5.144
18.95 16.42 0.8829 6.248 3.755 3.368 6.148
10.83 12.96 0.8099 5.278 2.641 5.182 5.185
17.99 15.86 0.8992 5.89 3.694 2.068 5.837
12.7 13.41 0.8874 5.183 3.091 8.456 5
12.02 13.33 0.8503 5.35 2.81 4.271 5.308
13.74 14.05 0.8744 5.482 3.114 2.932 4.825
18.17 16.26 0.8637 6.271 3.512 2.853 6.273
11.23 12.88 0.8511 5.14 2.795 4.325 5.003
18.55 16.22 0.8865 6.153 3.674 1.738 5.894
14.09 14.41 0.8529 5.717 3.186 3.92 5.299
12.15 13.45 0.8443 5.417 2.837 3.638 5.338
18.98 16.57 0.8687 6.449 3.552 2.144 6.453
12.1 13.15 0.8793 5.105 2.941 2.201 5.056
12.79 13.53 0.8786 5.224 3.054 5.483 4.958
16.14 14.99 0.9034 5.658 3.562 1.355 5.175
10.8 12.57 0.859 4.981 2.821 4.773 5.063
13.22 13.84 0.868 5.395 3.07 4.157 5.088
12.7 13.71 0.8491 5.386 2.911 3.26 5.316
12.37 13.47 0.8567 5.204 2.96 3.919 5.001
13.07 13.92 0.848 5.472 2.994 5.304 5.395
17.98 15.85 0.8993 5.979 3.687 2.257 5.919
12.62 13.67 0.8481 5.41 2.911 3.306 5.231
15.11 14.54 0.8986 5.579 3.462 3.128 5.18
15.56 14.89 0.8823 5.776 3.408 4.972 5.847
12.78 13.57 0.8716 5.262 3.026 1.176 4.782
11.02 13 0.8189 5.325 2.701 6.735 5.163
11.35 13.12 0.8291 5.176 2.668 4.337 5.132
11.23 12.82 0.8594 5.089 2.821 7.524 4.957
13.78 14.06 0.8759 5.479 3.156 3.136 4.872
11.84 13.21 0.8521 5.175 2.836 3.598 5.044
12.55 13.57 0.8558 5.333 2.968 4.419 5.176
15.88 14.9 0.8988 5.618 3.507 0.7651 5.091
11.82 13.4 0.8274 5.314 2.777 4.471 5.178
11.19 13.05 0.8253 5.25 2.675 5.813 5.219
11.14 12.79 0.8558 5.011 2.794 6.388 5.049
12.22 13.32 0.8652 5.224 2.967 5.469 5.221
11.81 13.45 0.8198 5.413 2.716 4.898 5.352
19.51 16.71 0.878 6.366 3.801 2.962 6.185
18.72 16.34 0.881 6.219 3.684 2.188 6.097
13.84 13.94 0.8955 5.324 3.379 2.259 4.805
16.87 15.65 0.8648 6.139 3.463 3.696 5.967
20.03 16.9 0.8811 6.493 3.857 3.063 6.32
10.79 12.93 0.8107 5.317 2.648 5.462 5.194
11.18 12.72 0.868 5.009 2.81 4.051 4.828
13.16 13.82 0.8662 5.454 2.975 0.8551 5.056
19.06 16.45 0.8854 6.416 3.719 2.248 6.163
18.96 16.2 0.9077 6.051 3.897 4.334 5.75
18.83 16.29 0.8917 6.037 3.786 2.553 5.879
12.73 13.75 0.8458 5.412 2.882 3.533 5.067
18.72 16.19 0.8977 6.006 3.857 5.324 5.879
19.46 16.5 0.8985 6.113 3.892 4.308 6.009
19.38 16.72 0.8716 6.303 3.791 3.678 5.965
18.81 16.29 0.8906 6.272 3.693 3.237 6.053
16.23 15.18 0.885 5.872 3.472 3.769 5.922
12.38 13.44 0.8609 5.219 2.989 5.472 5.045
11.83 13.23 0.8496 5.263 2.84 5.195 5.307
10.93 12.8 0.839 5.046 2.717 5.398 5.045
18.65 16.41 0.8698 6.285 3.594 4.391 6.102
14.79 14.52 0.8819 5.545 3.291 2.704 5.111
11.41 12.95 0.856 5.09 2.775 4.957 4.825
11.27 12.97 0.8419 5.088 2.763 4.309 5
15.26 14.85 0.8696 5.714 3.242 4.543 5.314
14.34 14.37 0.8726 5.63 3.19 1.313 5.15
18.85 16.17 0.9056 6.152 3.806 2.843 6.2
20.71 17.23 0.8763 6.579 3.814 4.451 6.451
14.11 14.1 0.8911 5.42 3.302 2.7 5
19.15 16.45 0.889 6.245 3.815 3.084 6.185
12.19 13.2 0.8783 5.137 2.981 3.631 4.87
13.54 13.85 0.8871 5.348 3.156 2.587 5.178
12.49 13.46 0.8658 5.267 2.967 4.421 5.002
20.1 16.99 0.8746 6.581 3.785 1.955 6.449
20.2 16.89 0.8894 6.285 3.864 5.173 6.187
13.34 13.95 0.862 5.389 3.074 5.995 5.307
18.94 16.32 0.8942 6.144 3.825 2.908 5.949
15.03 14.77 0.8658 5.702 3.212 1.933 5.439
12.13 13.73 0.8081 5.394 2.745 4.825 5.22
16.82 15.51 0.8786 6.017 3.486 4.004 5.841
14.29 14.09 0.905 5.291 3.337 2.699 4.825
14.52 14.6 0.8557 5.741 3.113 1.481 5.487
12.88 13.5 0.8879 5.139 3.119 2.352 4.607
13.94 14.17 0.8728 5.585 3.15 2.124 5.012
18.59 16.05 0.9066 6.037 3.86 6.001 5.877
10.91 12.8 0.8372 5.088 2.675 4.179 4.956
14.49 14.61 0.8538 5.715 3.113 4.116 5.396
16.63 15.46 0.8747 6.053 3.465 2.04 5.877
15.38 14.9 0.8706 5.884 3.268 4.462 5.795
16.17 15.38 0.8588 5.762 3.387 4.286 5.703
13.2 13.66 0.8883 5.236 3.232 8.315 5.056
13.99 13.83 0.9183 5.119 3.383 5.234 4.781
21.18 17.21 0.8989 6.573 4.033 5.78 6.231
15.26 14.84 0.871 5.763 3.312 2.221 5.22
11.18 13.04 0.8266 5.22 2.693 3.332 5.001
11.87 13.02 0.8795 5.132 2.953 3.597 5.132
18.43 15.97 0.9077 5.98 3.771 2.984 5.905
19.57 16.74 0.8779 6.384 3.772 1.472 6.273
16.16 15.33 0.8644 5.845 3.395 4.266 5.795
10.82 12.83 0.8256 5.18 2.63 4.853 5.089
17.63 15.86 0.88 6.033 3.573 3.747 5.929
13.37 13.78 0.8849 5.32 3.128 4.67 5.091
19.31 16.59 0.8815 6.341 3.81 3.477 6.238
15.38 14.66 0.899 5.477 3.465 3.6 5.439
18.89 16.23 0.9008 6.227 3.769 3.639 5.966
15.69 14.75 0.9058 5.527 3.514 1.599 5.046
18.94 16.49 0.875 6.445 3.639 5.064 6.362
18.36 16.52 0.8452 6.666 3.485 4.933 6.448
13.32 13.94 0.8613 5.541 3.073 7.035 5.44
12.8 13.47 0.886 5.16 3.126 4.873 4.914
18.75 16.18 0.8999 6.111 3.869 4.188 5.992
15.6 15.11 0.858 5.832 3.286 2.725 5.752
14.33 14.28 0.8831 5.504 3.199 3.328 5.224
20.24 16.91 0.8897 6.315 3.962 5.901 6.188
12.89 13.77 0.8541 5.495 3.026 6.185 5.316
11.21 13.13 0.8167 5.279 2.687 6.169 5.275
17.32 15.91 0.8599 6.064 3.403 3.824 5.922
13.5 13.85 0.8852 5.351 3.158 2.249 5.176
14.28 14.17 0.8944 5.397 3.298 6.685 5.001
11.48 13.05 0.8473 5.18 2.758 5.876 5.002
20.97 17.25 0.8859 6.563 3.991 4.677 6.316
12.08 13.23 0.8664 5.099 2.936 1.415 4.961
11.56 13.31 0.8198 5.363 2.683 4.062 5.182
12.46 13.41 0.8706 5.236 3.017 4.987 5.147
12.54 13.67 0.8425 5.451 2.879 3.082 5.491
14.11 14.26 0.8722 5.52 3.168 2.688 5.219
15.01 14.76 0.8657 5.789 3.245 1.791 5.001
18.3 15.89 0.9108 5.979 3.755 2.837 5.962
11.4 13.08 0.8375 5.136 2.763 5.588 5.089
14.11 14.18 0.882 5.541 3.221 2.754 5.038
14.46 14.35 0.8818 5.388 3.377 2.802 5.044
11.36 13.05 0.8382 5.175 2.755 4.048 5.263
14.86 14.67 0.8676 5.678 3.258 2.129 5.351
12.36 13.19 0.8923 5.076 3.042 3.22 4.605
18.98 16.66 0.859 6.549 3.67 3.691 6.498
12.05 13.41 0.8416 5.267 2.847 4.988 5.046
17.63 15.98 0.8673 6.191 3.561 4.076 6.06
19.14 16.61 0.8722 6.259 3.737 6.682 6.053
11.27 12.86 0.8563 5.091 2.804 3.985 5.001
17.55 15.66 0.8991 5.791 3.69 5.366 5.661
14.59 14.28 0.8993 5.351 3.333 4.185 4.781
15.78 14.91 0.8923 5.674 3.434 5.593 5.136
14.92 14.43 0.9006 5.384 3.412 1.142 5.088
11.24 13 0.8359 5.09 2.715 3.521 5.088
11.34 12.87 0.8596 5.053 2.849 3.347 5.003
12.74 13.67 0.8564 5.395 2.956 2.504 4.869
12.19 13.36 0.8579 5.24 2.909 4.857 5.158
19.13 16.31 0.9035 6.183 3.902 2.109 5.924
10.74 12.73 0.8329 5.145 2.642 4.702 4.963
13.8 14.04 0.8794 5.376 3.155 1.56 4.961
12.44 13.59 0.8462 5.319 2.897 4.924 5.27
14.16 14.4 0.8584 5.658 3.129 3.072 5.176
12.11 13.27 0.8639 5.236 2.975 4.132 5.012
14.99 14.56 0.8883 5.57 3.377 2.958 5.175
16.2 15.27 0.8734 5.826 3.464 2.823 5.527
11.42 12.86 0.8683 5.008 2.85 2.7 4.607
14.7 14.21 0.9153 5.205 3.466 1.767 4.649
13.02 13.76 0.8641 5.395 3.026 3.373 4.825
11.26 13.01 0.8355 5.186 2.71 5.335 5.092
15.38 14.77 0.8857 5.662 3.419 1.999 5.222
17.36 15.76 0.8785 6.145 3.574 3.526 5.971
20.88 17.05 0.9031 6.45 4.032 5.016 6.321
12.72 13.57 0.8686 5.226 3.049 4.102 4.914
18.88 16.26 0.8969 6.084 3.764 1.649 6.109
17.26 15.73 0.8763 5.978 3.594 4.539 5.791
18.27 16.09 0.887 6.173 3.651 2.443 6.197
11.65 13.07 0.8575 5.108 2.85 5.209 5.135
15.5 14.86 0.882 5.877 3.396 4.711 5.528
15.05 14.68 0.8779 5.712 3.328 2.129 5.36
12.76 13.38 0.8964 5.073 3.155 2.828 4.83
11.43 13.13 0.8335 5.176 2.719 2.221 5.132
16.19 15.16 0.8849 5.833 3.421 0.903 5.307
11.49 13.22 0.8263 5.304 2.695 5.388 5.31
14.38 14.21 0.8951 5.386 3.312 2.462 4.956
18.45 16.12 0.8921 6.107 3.769 2.235 5.794
20.16 17.03 0.8735 6.513 3.773 1.91 6.185
19.11 16.26 0.9081 6.154 3.93 2.936 6.079
14.69 14.49 0.8799 5.563 3.259 3.586 5.219
12.21 13.47 0.8453 5.357 2.893 1.661 5.178
16.44 15.25 0.888 5.884 3.505 1.969 5.533
10.59 12.41 0.8648 4.899 2.787 4.975 4.794
14.37 14.39 0.8726 5.569 3.153 1.464 5.3
13.45 14.02 0.8604 5.516 3.065 3.531 5.097
12.67 13.32 0.8977 4.984 3.135 2.3 4.745
14.01 14.29 0.8625 5.609 3.158 2.217 5.132
17.12 15.55 0.8892 5.85 3.566 2.858 5.746
16.84 15.67 0.8623 5.998 3.484 4.675 5.877
12.11 13.47 0.8392 5.159 3.032 1.502 4.519
15.49 14.94 0.8724 5.757 3.371 3.412 5.228
13.16 13.55 0.9009 5.138 3.201 2.461 4.783
11.75 13.52 0.8082 5.444 2.678 4.378 5.31
11.23 12.63 0.884 4.902 2.879 2.269 4.703
14.43 14.4 0.8751 5.585 3.272 3.975 5.144
12.26 13.6 0.8333 5.408 2.833 4.756 5.36
18.14 16.12 0.8772 6.059 3.563 3.619 6.011
15.36 14.76 0.8861 5.701 3.393 1.367 5.132
16.53 15.34 0.8823 5.875 3.467 5.532 5.88
18.76 16.2 0.8984 6.172 3.796 3.12 6.053
12.3 13.34 0.8684 5.243 2.974 5.637 5.063
19.18 16.63 0.8717 6.369 3.681 3.357 6.229
12.01 13.52 0.8249 5.405 2.776 6.992 5.27
14.88 14.57 0.8811 5.554 3.333 1.018 4.956
17.08 15.38 0.9079 5.832 3.683 2.956 5.484
14.8 14.52 0.8823 5.656 3.288 3.112 5.309
11.55 13.1 0.8455 5.167 2.845 6.715 4.956
16.41 15.25 0.8866 5.718 3.525 4.217 5.618
13.89 14.02 0.888 5.439 3.199 3.986 4.738
16.77 15.62 0.8638 5.927 3.438 4.92 5.795
14.03 14.16 0.8796 5.438 3.201 1.717 5.001
16.12 15 0.9 5.709 3.485 2.27 5.443
15.57 15.15 0.8527 5.92 3.231 2.64 5.879
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