a) Lean manufacturing is becoming an important factor to reduce waste and increase productivity. Write a report about how you would apply lean manufacturing to improve electronic products assembly in Surface Mount Technology. If applicable, provide illustrations and example calculations to support your written report (approximately 400 words). b) ISO14000 is a Series of international standards on environmental management. In electronic and electrical product manufacturers, the aim of the standard is to reduce the environmental footprint of a manufacturer's business and to decrease the pollution and waste. Life Cycle Assessment is one the techniques to achieve these. Based on the given information, you need to answer the followings: i. With an electronic/electrical product as an example, name THREE benefits of implementing ISO 14000. ii. Name the stages of Brady's Life Cycle Assessment in the ISO 14000 standard. c) In quality engineering: (i) What is the concept of Quality Loss Function? (ii) A company manufactures electrical power tools. Due to quality issues, the company received an average of 10 complaints per month last year. In December they received 15 complaints. It costs the company 50 per complaint to correct the problems, and they also determined that the cost of lost sales is 100. In order to determine the loss due to quality, the management sets an acceptable level (tolerance) at 2. c) In quality engineering: (i) What is the concept of Quality Loss Function? (ii) A company manufactures electrical power tools. Due to quality issues, the company received an average of 10 complaints per month last year. In December they received 15 complaints. It costs the company 50 per complaint to correct the problems, and they also determined that the cost of lost sales is 100. In order to determine the loss due to quality, the management sets an acceptable level (tolerance) at 2. Given that: L(y) = k(y-m) 2 L(y) = Loss k = constant = (cost to correct) (tolerance) 2 y = reported value m = mean value (average) What is the 'Loss' due to poor quality in December