Question: A manager is evaluating Nathans performance. The manager views Nathan as a nice guy and thus rates Nathan high on dealing with customer service requests.

A manager is evaluating Nathans performance. The manager views Nathan as a nice guy and thus rates Nathan high on dealing with customer service requests. What type of error may Nathans manager be in danger of committing?

Leniency

Contrast error

Horns error

Halo error

What is the disadvantage of peers as a source of performance information?

Peers do not have expert knowledge of job requirements.

Peers are uncomfortable with rating employees for decisions that may affect themselves.

Assessments of performance by peers generally lack validity.

Peers are generally less favorable toward participating in reviews to be used for employee development.

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