A McDonald's restaurant uses the following manning chart (positioning guide) for the regular menu (we will...

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A McDonald's restaurant uses the following manning chart (positioning guide) for the regular menu (we will focus on the 5:00 a.m. to 11:00 p.m. period): Assembly Board Drive-Through 1 1 2 Sales/Hour ($) 0-162 163-223 224-338 339-395 396-492 493-542 543-621 622-723 724-905 906-1,109 >1,110 5-6 $20 4-5 $590 6-7 $90 5-6 $1,040 7-8 $180 Counter The hourly forecast sales for a particular day, from 5:00 a.m. until 11:00 p.m., were: 6-7 $1,040 1 1 1 1 2 2 2 2 2 3 3 8-9 $320 2 2 2 2 7-8 $810 3 3 3 3 9-10 $410 8-9 $390 a. Determine the number of drive-through (DT) staff required during each hour. b. Determine the DT shifts (three to eight hours long) using the shift scheduling heuristic. 10-11 $410 9-10 $340 CSA 1 1 1 11-noon $920 10-11 $240 1 1 2 2 2 3 3 4 4 5 noon-1 $1,260 1-2 $630 Grill 1 1 1 1 1 1 1 1 1 1 1 2-3 $420 French Fries 1 1 1 1 1 1 3-4 $360 Page 666 A McDonald's restaurant uses the following manning chart (positioning guide) for the regular menu (we will focus on the 5:00 a.m. to 11:00 p.m. period): Assembly Board Drive-Through 1 1 2 Sales/Hour ($) 0-162 163-223 224-338 339-395 396-492 493-542 543-621 622-723 724-905 906-1,109 >1,110 5-6 $20 4-5 $590 6-7 $90 5-6 $1,040 7-8 $180 Counter The hourly forecast sales for a particular day, from 5:00 a.m. until 11:00 p.m., were: 6-7 $1,040 1 1 1 1 2 2 2 2 2 3 3 8-9 $320 2 2 2 2 7-8 $810 3 3 3 3 9-10 $410 8-9 $390 a. Determine the number of drive-through (DT) staff required during each hour. b. Determine the DT shifts (three to eight hours long) using the shift scheduling heuristic. 10-11 $410 9-10 $340 CSA 1 1 1 11-noon $920 10-11 $240 1 1 2 2 2 3 3 4 4 5 noon-1 $1,260 1-2 $630 Grill 1 1 1 1 1 1 1 1 1 1 1 2-3 $420 French Fries 1 1 1 1 1 1 3-4 $360 Page 666

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A manning chart that outlines the number of drivethrough staff required at various sales ranges per hour Forecasted sales figures for each hour of a p... View the full answer