A multinational company, GlobalTech, has been facing communication challenges

between its headquarters in the United States and its manufacturing plants in South

Africa. These challenges have resulted in delays, quality issues, and employee

dissatisfaction. The management has identified that cultural differences and

inadequate communication channels are the primary causes.

a$)$ Analyze how communication issues at GlobalTech have impacted the

company's quality management processes. $(10)$

b$)$ Propose a comprehensive communication strategy that addresses cultural

barriers and improves overall communication within the organization. $(10)$