A$.$ Multiple Choice: Please the correct answer$($s$).$

Appropriate business email opening$($s$)($salutation$)$ include:

A$.$ Dear James Gooden

B$.$ Dear Ms$.$ Hamilton

C$.$ Good Afternoon

D$.B+C$

Business documents are typically written in

format, where all lines begin at the

A$.$ indented, left

C$.$ block, right

B$.$ block, left

D$.$ block, center

Check the correct answer$($s$).$ Today, professional business documents are typically formatted using the

following font$($s$)$:

A$.$ Times New Roman$-12$ point

C$.$ Arial $-10$ point

B$.$ Calibri $-11$ point

D$.B+C$

Job Titles and Corporate Departments. Check the correct answer. Mr$.$ Shawn Phillips is the

of the

A$.$ Product Manager, credit card department

B$.$ product manager, Credit card Department

C$.$ Product Manager, Credit Card Department

D$.$ Product manager, credit card department

When composing a press release, most likely the reader will be asked to reply

A$.$ To a Chief Information Officer $($ ClO $)$ of a company

B$.$ To a bogus information video

C$.$ To an RSVP link on the company website

D$.$ All of the above