Question: A ( n ) _ _ _ _ _ _ _ _ system is a suite of applications, a database, and a set of inherent

(

)________

system is a suite of applications, a database, and a set of inherent processes for managing all the interactions with the customer, from lead generation to customer service.

Group of answer choices

business process reengineering

customer pomological network

customer relationship management

enterprise resource planning

customer lifecycle management

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