A - Name five approaches for retailers to develop a sustainable competitive advantage.Give an example of a local company (to you) that has changed their style or marketing strategy during this pandemic to gain a competitive advantage.

B- Describe customer loyalty and the ways in which retailers can build customer loyalty.Who are you most loyal to? Describe why? What programs do they offer?

C- Calculate the return on assets for a gum shop that has total assets of $560,000, current assets of $75,000, total liabilities of $260,000, accounts receivable of $14,000, net sales of $68,000, and operating profit margin of $40,000.