Question: A new baker opens a shop in a town where another bakery has long thrived. Despite offering delicious bread, the new baker struggles. Customers prefer

A new baker opens a shop in a town where another bakery has long thrived. Despite offering delicious bread, the new baker struggles. Customers prefer the familiar bakery, which has loyal patrons and a strong reputation, making it hard for the newcomer to catch up and succeed.
What does the story above describes?

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