Question: As the Senior Manager of the Financial and Business Document Department at Century National you have been observing the quality of work rendered by

As the Senior Manager of the Financial and Business Document Department at

As the Senior Manager of the Financial and Business Document Department at Century National you have been observing the quality of work rendered by staff and found it to be unsatisfactory. You have arranged for an interactive session where employees can collaborate in hands-on sessions in empowering their set skills to perform at their maximum potential within the department. Kindly explain in detail to the participants of the session how the undermentioned should be done as well as the importance of doing them correctly. Also, state the advantages and disadvantages of doing each correctly as well as incorrectly. 1. Discrepancies between invoices and source documents are identified and reported to the nominated person for resolution. 2. Adjustments and errors are identified, reported, and rectified per organisational requirements. 3. Invoices are prepared accurately per organisational requirements.

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1 Disc rep ancies between inv o ices and source documents Disc rep ancies between inv o ices and source documents can occur when there is an inconsist... View full answer

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