Question: A pet supply store is developing a new performance management system to enhance customer service. Management is considering various sources for evaluating the performance of

A pet supply store is developing a new performance management system to enhance customer service. Management is considering various sources for evaluating the performance of its salespeople.

Explain four

(4)

different sources the store should gather performance information to ensure a comprehensive and effective employee appraisal.

Note: Discuss clearly how each source can contribute to a more accurate evaluation of salespeople

s performance.

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