Question $3($Unit $4,$ CLO$3)$

A pet supply store is developing a new performance management system to enhance customer

service. Management is considering various sources for evaluating the performance of its

salespeople.

Explain four $(4)$ different sources the store should gather performance information to ensure a

comprehensive and effective employee appraisal.

Note: Discuss clearly how each source can contribute to a more accurate evaluation of

salespeople's performance.

$(30$ Marks$)$