A political poll is using SPC charts to record the time it takes to process automated...

 

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A political poll is using SPC charts to record the time it takes to process automated phone responses pertaining to candidates. A sample of 50 phone responses are taken daily for two months. That time period provides the following data: Avgerage=16min Number of candidates=3 Standard deviation=3 If the upper and lower specifications are 21 minutes and 13 minutes, respectively, the Cp is , Cpk is , and the Sigma level is ? A political poll is using SPC charts to record the time it takes to process automated phone responses pertaining to candidates. A sample of 50 phone responses are taken daily for two months. That time period provides the following data: Avgerage=16min Number of candidates=3 Standard deviation=3 If the upper and lower specifications are 21 minutes and 13 minutes, respectively, the Cp is , Cpk is , and the Sigma level is ?

Answer rating: 100% (QA)

To calculate Cp Cpk and the Sigma level we need to use the following formulas Cp Upper Specification ... View the full answer