Question: A pooled 5 server single line queuing system is split up into five separate lines, one line each for each of the 5 servers. The

A pooled 5 server single line queuing system is split up into five separate lines, one line each for each of the 5 servers. The average demand arrival rate for each server is 14 customers/hr in the single server single line system, while the average service rate =20 customers/hr/per server.
By how much would the average number of customers in line (per line) change by going from a multi-server single line to single server-single lines? (Use Table - pick the closest answer - decimals allowed).
Hint: Find out the # of cust in line for the multi-server single line and then compare it to the # of customer in line for the single server-single line setup. Note the difference (if any).
1.43 fewer cust in line in the single server single line setup, compared to the multi-server single line setup
0.78 more cust in line in the single server single line setup, compared to the multi-server single line setup
Same # of cust in line in the single server single line setup as in the multi-server single line setup
4.82 fewer cust in line in the single server single line setup, compared to the multi-server single line setup

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