Question: A portfolio is down 2 % vs . the benchmark 2 months into a quarter, what is the BEST strategy for retaining the client? Communicating

A portfolio is down 2%vs. the benchmark 2 months into a quarter,what is the BEST strategy for retaining the client?
Communicating regularly about fund performance,reasons for shortfall,and overall market color.
Switching the personnel working on the account.
Guaranteeing that the shortfall will be made up in the final month.
Turning the portfolio over to invest in strategies that have been outperforming.

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