A program is designed to improve response time $($in minutes$)$ at DMV call center. Test the claim that the program is effective in improve response time at DMV call center.

$\backslash$table$[[$callers$,$A$,$B$,$C$,$D$,$E$,$F$,$H$,$G$,$I$],[\backslash$table$[[$waiting time$],[$before$]],20,30,15,22,20,25,20,30,10],[\backslash$table$[[$waiting time$],[$after$]],25,20,10,15,30,20,15,35,5]]$

What is the p$-$value? Enter the exact value in StatCrunch.