A project manager is implementing a new software system. Some department staff members are questioning the necessity of the change and feel the new system will impede their current processes. What should the project manager have done at the start of the project to prevent this resistance? Encouraged leadership to discuss the change with departments that are typically resistant to change. Created a communications management plan that outlined the method of communicating to stakeholders. Involved stakeholders from all levels of the company so everyone understands the change. Ensured that the company culture encourages changes before accepting the project