Question: A project manager recoves an email trom a customer saying that they do not want to keep working with one ofithe protect team members The
A project manager recoves an email trom a customer saying that they do not want to keep working with one ofithe protect team members The eustomer does not provide any reasons for this sentment he provect mnager s concerned because this proud la member is mahiy silled and expenenced and is key in one of the main project deliverables. What should the project manager do to easo the situation? Tell the customer that they do not have the authotty to remove projectteam members Remove the project team member immediately and assign the pending activities to other team members Taik to the customer and project team member separately to assess the issue and decide on the nex steps Ask the project team member to call the customer to apologize for their behavior
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