Question: A properly designed and implemented benchmarking program will take a total system approach by examining the companys role in the supply chain, looking upstream at

A properly designed and implemented benchmarking program will take a total system approach by examining the companys role in the supply chain, looking upstream at the suppliers and downstream at distribution channels. How competitive are suppliers in the world market and how well are they integrated into the companys own core business processes product design, demand forecasting, product planning, and order fulfillment. Discuss this and how it applies to total quality management?

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