Question: A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information Customer service training Discounting room rates

A quality control activity analysis indicated the following four activity costs of

A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information Customer service training Discounting room rates due to poor customer service Correcting charges to customer invoices $303,600 151,800 75,900 227,700 $759,000 Total Sales are $6,900,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary. Cost of Quality Report Quality Cost Classification Quality Cost Prevention S Appraisal Internal failure External failure Totals Percent of Total Percent of Quality Cost Total Sales % %

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