Question: A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $328,000 Processing lost customer reservations 82,000
A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $328,000 Processing lost customer reservations 82,000 Reworking incorrectly prepared room service meals 164,000 Employee training Total 246,000 $820,000 Sales are $4,100,000. This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the question below. X Open spreadsheet Prepare a cost of quality report. Round the percents of total quality cost to the nearest whole number and the percents of total sales to one decimal place. Cost of Quality Report Quality Cost Classification Quality Cost Percent of Total Quality Cost Percent of Total Sales Prevention $ % % Appraisal % % Internal failure External failure Total % % % % % %
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