a$.$ Refer to Figure $4\mathrm{.}4.$ What two technical requirements have the highest impact on the customer requirement that the paper not tear?

b$.$ The following table presents technical requirements and customer requirements for the output of a laser printer. First, decide if any of the technical requirements relate to each customer requirement. Decide which technical requirement, if any, has the greatest impact on that customer requirement.

TECHNICAL REQUIREMENTS

Customer Requirements

Type of Paper

Interfits Paper Feed

Print Element

Paper doesn't wrinkle

Prints clearly

Easy to use

Prepare a table similar to that shown in problem $7b$ for cookies sold in a bakery. List what you believe are the three most important customer requirements $($not including cost$)$ and the three most relevant technical requirements $($not including sanitary conditions$).$ Next, indicate using a checkmark which customer requirements and which technical requirements are related. $!$ Solve only $8.$ Question