1. a role play to undertake a meeting with the management team to implement the supply chain strategy.

During the role play you will need to demonstrate that you have:

1. Explain the purpose of the meeting
2. Discuss at least four key points from the strategy developed for Bake Off
3. Explain the support you will provide to all personnel to ensure that they are able to complete the tasks, KPIs and milestones which have been established
4. Engage with the team to seek their support in the implementation of the strategy
5. Apply effective oral communication skills to convey and clarify information using appropriate language and terminology.

McDonald's Case Study Scenario

In response to consumer feedback and its goal to continually improve its product offerings,

McDonald's has decided to provide fresh buns to as many locations as is feasible throughout Australia. Previously, these buns were provided as frozen product by Aryzta, a large bakery that supplies fresh bakery produce to the east coast of Australia and frozen produce to WA, SA and the NT.

You have been recently appointed to role of operations manager for 'Bake-off' a mediumsized company that has just won the contract to supply freshly baked buns for the

McDonald's stores located in the southern region of WA (including Perth, Fremantle and surrounding suburbs). Unfortunately, the company has never had a major supplier contract like this before and, although they are very good at what they do, they are not sure about how a large global conglomerate like McDonalds operates, nor are they familiar with the terminology it uses with its suppliers, especially its demand-driven supply management strategy.

The CEO has asked you to prepare a report for the Bake-offmanagement team to introduce them to the concepts and terminology used by McDonald's and to explain how the central ordering system works and what the supplier expectations are.