Question: A salesperson's verbal messages are often misinterpreted if: a . his or her speaking rate is jerky during the selling communication. b . his or

A salesperson's verbal messages are often misinterpreted if:
a.his or her speaking rate is jerky during the selling communication.
b.his or her sales presentation skills are lacking.
c.his or her listening skills are lacking.
d.he or she is in the social zone of the buyer.
e.he or she is not using any nonverbal clusters in the selling communication.

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