a Selectiv b. Decision making c. Knowledge transfer d. Escalation of commitment 9. The Big Five personality dimension that has the biggest influence on job pe 1. Conscientiousness b. extraversion c. agreeableness. d. openness to experience. 10. Which of the following represents the three general categories into which a a social, physical and emotional b. emotional, social, and cognitive c. physical, cognitive, and external d. cognitive, emotional, and physical 11. Cognitive abilities are related to the a capacity to manipulate and control objects. b. appraisal and recognition of emotion in others. c. acquisition and application of knowledge in problem solving. d. degree to which people can harness emotions and use them to succee a. verbal 12. Number facility and mathematical reasoning are components of b. reasoning c. perceptual d. quantitative 13. Work teams' purpose is to a. produce goods or provide services. b. complete managerial tasks. c. help the organization achieve its long-term goals. d. take on "one-time" tasks that are generally complex. Tota Mull a. Esse 14. Which of the following teams focuses on providing recommendation work teams b. management teams c. parallel teams d. action teams 15. Which of the following represents the predictable sequence of stage a. performing, forming, norming, storming, and adjourning b. foring, storming, norming, performing, and adjourning c. norming, forming, performing, storming, and adjourning d. norming, forming, storming, performing and adi