Question: A server expert on the team alerted the project manager in charge of a large, time-sensitive, global IT server replacement project that there was a

A server expert on the team alerted the project manager in charge of a large, time-sensitive, global IT server replacement project that there was a technical issue they were unable to fix.The team member explained that only one person in the company may know the answer and they refused to helped. This one-of-a-kind expert claimed that the "expert" team member should figure it out for themselves and that he was too busy on his own important work to help.

What's a project manager to do?

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