Question: A server operates with 80% utilization. The average processing time is two minutes and the standard deviation of processing time is one minute. The interarrival

A server operates with 80% utilization. The average processing time is two minutes and the standard deviation of processing time is one minute. The interarrival rate follows a Poisson process.

1. What is the average time a customer spends in the queue?

2. On average, how long is a customer in the system?

3. How could we decrease the amount of time a customer spends waiting for service?

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