Question: A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers

A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution.

Determine the following.

M =

=

Service time =

=

/ =

a. On average, the total number of customers in the system

b. The average number of customers waiting to be served

c. The average amount of time, in minutes, spent in the system

d. The probability that an arriving customer must wait for service

e. The probability that two customers are waiting in line

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Q:

Need excel template with answers The Gilster Company, a machine tooling firm, has several plants. One plant, located in St. Falls, Minnesota, uses a job order costing system for its batch production...

Q:

A walk-in dental clinic at which only one dentist works is open only two days a week. During those two days he does not take appointments but rather the traffic is uniformly busy with patients...

Q:

A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers arrive at the counter at the rate...

Q:

3- A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers arrive at the counter at the...

Q:

hello i need the asnwers for these questions asap!! A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential...

Q:

hello i need the answer for these questions asap!! thanks UPEI in its 24 access buildings has 16 vending machines providing various items from water to chips to students who study 24 hours a day. A...

Q:

A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers arrive at the counter at the rate...

Q:

A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers arrive at the counter at the rate...

Q:

A service counter employs two servers. On average, a server requires 8 minutes to process a customer and service times follow an exponential distribution Customers arrive at the counter at the rate...

Q:

A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers arrive at the counter at the rate...

Q:

A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers arrive at the counter at the rate...

Q:

A company engaged in the manufacture and sale of dental supplies maintained an inventory of gold for use in its business. The company used LIFO for the gold content of its products. On the final day...

Q:

A real estate construction company currently sends out its doors for painting to specialist firms. During the last financial year, the number of doors painted was 1,826 at a cost of $91,300. You are...

Q:

Select the type of audit report the auditors generally should issue in the situations presented below. c . The auditors believe that the financial statements have been presented in conformity with...

Q:

What is an example of constructive feedback? provide reference