Question: A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers
A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution. The average amount of time, in minutes, spent in the system (i.e., waiting and being served) is approximately
Select one:
A.
0.237 minutes
B.
14.22 minutes
C.
33.30 minutes
D.
22.20 minutes
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