Question: A. Should organizations change or remain constant? Explain the concept of change management. (15 marks) B. What are the main reasons why people resist change?

A. Should organizations change or remain constant? Explain the concept of change management. (15 marks)

B. What are the main reasons why people resist change? (10 marks)

C. Kotter (1996) has famously introduced an eight-step process for achieving successful change management. Briefly discuss these steps. (10 marks)

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