Question: A small COVID testing location has a single reception desk. The time between two arriving people equals on average 3.5 minutes (Poisson arrival process). Exactly

A small COVID testing location has a single

A small COVID testing location has a single reception desk. The time between two arriving people equals on average 3.5 minutes (Poisson arrival process). Exactly 27 people per hour can be helped at the desk. What is the average number of clients waiting for their turn (so excluding clients who are actually being helped)? (Round your answer to two decimals)

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