Question: A spare part manufacturing process has three sequential steps in the process. Machining, drilling, and shining process. process duration per unit in hour Reliability of

A spare part manufacturing process has three sequential steps in the process. Machining, drilling, and shining process.

process	duration per unit in hour	Reliability of the machine	No of machine
Machining	4	0.8	1
Drilling	2	0.9	1
Shining	1	0.9	1

Demand for the product is 2080 units per year The company operates 5 hours a shift, 1 shift a day, 5 days a week, 52 weeks a year

a). What is the throughput of this process for the whole year? b). What is the customer service level that you can meet (or what percentage of demand can you meet) c). What is the bottleneck for this process? To ensure no WIP in the process what is the rate at which you will introduce the jobs to machining process which is beginning step of the process? d). How would you improve the throughput of the process?

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