A technician has deployed a new Windows PC and connected it to the local network. During testing, the technician discovers that the new computer is unable to connect to the Internet.

The computer can ping other computers in the local network as well as the local router, but can't ping any other computers. No other users on the same subnetwork have reported Internet or local connectivity issues. There is no software on the new PC that blocks packets (e.g. OS firewall is disabled) and there is no firewall in the network.

Describe the probable cause of the problem, justifying your response. Explain how the cause of the issue could be verified using a command line tool, and outline a solution that will resolve the issue.

Hint: for this question you should draw on your expertise from the labs where you have configured PCs.