A telecom company branch has three New Accounts Associates who work at the same rate the arrival rate for customers who want to open a new account is assumed to Poisson distributed while service times are assumed to be exponentially distributed The average arrival rate is 20 customers per hour and average service rate per Associate is 12 customers per hour each associate is paid 640 per day (8hour day) and the cost of waiting (in line) is assumed to be 320 per day. 

What is the probability that there are no customers in the branch?

Answer rating: 100% (QA)

ANS WER No customers in the branch P 0 e 20 WORK I... View the full answer