A) the normal time for the complete operation = ____ minutes (round to two decimals)

B) The standard time for this process= _____ minutes (round to two decimals)

Peter Rourke, a loan processor at Wentworth Bank, has been timed performing four work elements, with the results shown in the following table. Task Element Observation (minutes per cycle) 2 3 4 1 5 1 Performance Rating 115% 90% 80 % 80% 2 0.5 0.7 0.5 1.4 0.5 0.7 0.4 1.7 0.5 0.6 0.8 2.0 0.4 0.7 0.4 1.6 0.3 0.6 0.4 1.6 3 4 The allowances for tasks such as this are personal, 6%; fatigue, 8%; and delay, 3%