a) The normal time for the complete operation = 3.02 minutes (round your response to two decimal places). b) The standard time for this process = minutes (round your response to two decimal places). Peter Rourke, a loan processor at Wentworth Bank, has been timed performing four work elements, with the results shown in the following table. Task Element 1 Performance Rating 110% 95% 85% 85% Observation (minutes per cycle) 2 3 4 0.4 0.5 0.4 0.9 0.6 0.6 0.5 0.7 0.5 1.9 2.1 1.6 1 0.6 0.7 0.7 1.5 2 3 4 5 0.3 0.7 0.5 1.6 The allowances for tasks such as this are personal, 6%; fatigue, 8%; and delay, 2%