Question: a) The probability that the operator is busy = (round your response to two decimal places). b) The average time that a caller must wait

a) The probability that the operator is busy =

a) The probability that the operator is busy = (round your response to two decimal places). b) The average time that a caller must wait before reaching the operator = minutes (round your response to two decimal places). c) The average number of calls waiting to be answered = calls (round your response to two decimal places)

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